Skip to content
TeamCo Cloud
Book a call
PLEN

AI Assistant for Salesforce

Give Salesforce users a practical AI assistant for summaries, questions, insights and follow-up actions directly inside the CRM.

Built for practical CRM workflows

AI Engine keeps the experience close to Salesforce users, admins and business teams.

Record summaries

Summarize Leads, Accounts, Opportunities, Cases or custom objects with highlights, risks, missing data and suggested actions.

Natural language CRM questions

Ask questions about Salesforce data in plain English and get useful answers without leaving the record page.

Next-step recommendations

Turn messy CRM data into concrete follow-up tasks, qualification questions and manager-ready summaries.

Context-aware assistance

Use record fields and related child records to create answers specific to each customer or opportunity.

AI inside Salesforce, not another tab

Use approved Salesforce context, configurable prompt templates and your preferred AI provider to support everyday sales and service work.

Admin-led setup Designed for Salesforce admins and business systems teams, with clear configuration instead of hard-coded one-off automations.

OpenAI, Claude, Azure OpenAI Choose the provider that fits your security, compliance and cost requirements.

Works with custom CRM processes Use standard and custom Salesforce objects, fields and child records depending on your use case.

Common questions

Is this like ChatGPT inside Salesforce?
It is a Salesforce-native AI assistant that can use approved Salesforce context and connect with OpenAI, Claude or Azure OpenAI.
Can admins control what AI sees?
Yes. Admins configure which Salesforce objects, fields and child records are available for AI analysis.

How it works, step by step

  1. Ask questions in the Sales Agent chat

    Ask questions about your Salesforce data in plain language and get the answer as text, a table, cards or a chart.

  2. Tables, cards and charts

    How the Sales Agent shows results, how to open records, choose columns, load all rows and work with charts.

  3. Quick start

    The complete setup sequence for AI Engine after installation, from permission sets to the first test, with links to the detailed steps.

From the TeamCo blog: AI & Agentforce

AI & Agentforce

AI is not eliminating junior Salesforce roles - it is reshaping them

The share of juniors in the Polish Salesforce ecosystem dropped from 13.66% to 5.85%. AI is absorbing entry-level tasks, but this isn't the end of junior roles - it's a transformation.

August 10, 2026Read more
TeamCo & Friends Foundation

Why don't Polish recruitment processes ask about neurodiversity?

Only 19.7% of neurodivergent people in the Polish Salesforce ecosystem feel fully comfortable disclosing it. Igor Leleń, a Business Analyst with ADHD, explains how American recruitment differs from Polish.

August 6, 2026Read more
Salesforce Career & Mentoring

SF Admin Simulator: can you learn Salesforce by playing in the browser?

SF Admin Simulator is a free browser game for learning Salesforce admin work, built by Łukasz Kiwiński. Fundacja TeamCo & Friends highlights it as an initiative that answers a real market problem: the disappearance of entry-level tasks.

July 31, 2026Read more

Let's talk about AI Engine

Have questions and want to try AI Engine in your organisation? Write to us!

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Talk to the founders

Write directly or book a call.

Łukasz Ciężki
Łukasz Ciężki
Partner
lukasz@teamco.cloud