Connect Salesforce with OpenAI, Claude or Azure OpenAI to power record summaries, scoring, email drafting and CRM automation.
AI Engine keeps the experience close to Salesforce users, admins and business teams.
Use OpenAI, Claude or Azure OpenAI depending on your security and cost preferences.
Configure provider, model, prompts and available objects from the Salesforce admin experience.
Use record fields and related data to generate summaries, insights and next actions.
Focus on sales and service productivity rather than disconnected AI experiments.
Use approved Salesforce context, configurable prompt templates and your preferred AI provider to support everyday sales and service work.
Admin-led setup Designed for Salesforce admins and business systems teams, with clear configuration instead of hard-coded one-off automations.
OpenAI, Claude, Azure OpenAI Choose the provider that fits your security, compliance and cost requirements.
Works with custom CRM processes Use standard and custom Salesforce objects, fields and child records depending on your use case.
Create the External Credential and Named Credential for OpenAI, Anthropic or Azure OpenAI, and link them to AI Engine in the Org Profile.
The AI providers AI Engine connects to, the API each one uses, the models offered in the Org Profile, and how the fast model is used.
How OpenAI, Anthropic and Azure OpenAI differ for data residency, contracts and web search when you use them with AI Engine.
The share of juniors in the Polish Salesforce ecosystem dropped from 13.66% to 5.85%. AI is absorbing entry-level tasks, but this isn't the end of junior roles - it's a transformation.
August 10, 2026Read moreOnly 19.7% of neurodivergent people in the Polish Salesforce ecosystem feel fully comfortable disclosing it. Igor Leleń, a Business Analyst with ADHD, explains how American recruitment differs from Polish.
August 6, 2026Read moreSF Admin Simulator is a free browser game for learning Salesforce admin work, built by Łukasz Kiwiński. Fundacja TeamCo & Friends highlights it as an initiative that answers a real market problem: the disappearance of entry-level tasks.
July 31, 2026Read moreHave questions and want to try AI Engine in your organisation? Write to us!
