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Terms of Service for Electronic Services

TeamCo Cloud sp. z o.o. — teamco.cloud
Effective date: 26.10.2026
Version 2.0

These Terms of Service for Electronic Services (hereinafter: “Terms”) set forth the rules for using the teamco.cloud website operated by TeamCo Cloud sp. z o.o. (hereinafter: “Service Provider”). These Terms are issued pursuant to Art. 8(1) of the Polish Act of 18 July 2002 on the Provision of Services by Electronic Means (Journal of Laws 2024, item 1513, as amended; “UŚUDE”) and specify in particular the elements required by Art. 8(3) thereof.

1.1. The Service Provider — the entity operating the website accessible at https://teamco.cloud (hereinafter: the “Website”) — is:

  • Name: TeamCo Cloud sp. z o.o.
  • Legal form: limited liability company (spółka z ograniczoną odpowiedzialnością)
  • Registered office: ul. Prezydenta Gabriela Narutowicza 77/8, 20-019 Lublin, Poland
  • KRS number: 0001021732
  • NIP (Tax ID): 5252946133
  • REGON (Statistical ID): 524624858
  • E-mail address (contact): hello@teamco.cloud

1.2. These Terms are made available free of charge prior to entering into a contract for electronic services and upon User request in a manner enabling their acquisition, reproduction, and recording by means of the teleinformation system used by the User (Art. 8(1)(2) UŚUDE). The Terms are available at: https://teamco.cloud/en/terms-of-service.

1.3. Use of the Website, including submitting a form, is voluntary and free of charge. Submitting a form does not constitute an order for a paid service; any contract for paid services (e.g. recruitment) is concluded separately, outside the Website.

1.4. A User who does not accept these Terms should cease using the Website. Using individual Services (in particular completing and submitting a form) constitutes acknowledgment and acceptance of these Terms.

The terms used in these Terms have the following meanings (cf. Art. 2 UŚUDE):

  • Service Provider — TeamCo Cloud sp. z o.o. operating the Website, as referred to in § 1.
  • User / Service Recipient — any natural person, legal person, or organisational unit without legal personality using the Website or electronic services provided by the Service Provider.
  • Website — the website operated by the Service Provider accessible at https://teamco.cloud, including subdomains, informational content (blog, service descriptions), job listings, and contact and recruitment forms.
  • Service — a service provided electronically within the meaning of Art. 2(4) UŚUDE, performed without the simultaneous presence of the parties (at a distance), via data transmission at the individual request of the User. Services include those listed in § 3.
  • Form — an online form on the Website used to submit a contact or recruitment inquiry or post a job offer; data is forwarded via the Service Provider's server to Salesforce CRM.
  • Newsletter — service sending commercial and informational content via email; currently inactive (technical form — see § 3.4).
  • Teleinformation system — interconnected IT devices and software providing data processing, storage, transmission, and reception via telecommunications networks (Art. 2(3) UŚUDE).
  • Means of electronic communication — technical solutions enabling individual distance communication via data transmission between systems (Art. 2(5) UŚUDE).
  • Privacy Policy — document describing personal data processing and cookies, accessible at teamco.cloud/en/privacy-policy.
  • GDPR — Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data.
  • DSA — Regulation (EU) 2022/2065 of the European Parliament and of the Council on a Single Market For Digital Services (Digital Services Act).

Pursuant to Art. 8(3)(1) UŚUDE, the Service Provider provides the following Services electronically:

3.1. Informational content (blog, articles, job listings)

The Service Provider provides free editorial content (blog articles, educational materials, service descriptions, and job postings) on Salesforce and technology topics. Content represents unilateral transmission — Users do not post content.

The contract for this Service is concluded upon accessing the content page and terminates upon leaving it.

3.2. Contact and recruitment forms

Users may submit inquiries regarding permanent recruitment, on-demand specialists, extended team, AI Engine, Boost, submit job offers for publication, or send contact messages. Forms require name, e-mail, and message, and for company forms also company name and job title; phone and job offer link are optional. Forms are protected against bots via Google reCAPTCHA Enterprise. The contract for this Service is concluded upon submitting a properly completed Form and terminates upon reply by the Service Provider.

3.3. Direct electronic correspondence

Users may contact the Service Provider directly at hello@teamco.cloud independently of the Forms.

3.4. Newsletter (currently inactive)

The Website contains a newsletter signup form, currently inactive. No messages are sent and no commercial information is distributed via this channel. Activation will be announced with updated Terms and Privacy Policy, requiring prior consent.

Pursuant to Art. 8(3)(2)(a) UŚUDE, using the Website requires the following minimum technical setup:

4.1. Hardware and software requirements

  • Device with Internet access (computer, tablet, smartphone).
  • Up-to-date web browser supporting HTML5, CSS3, and JavaScript, e.g. Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Edge. Using outdated browsers may limit functionality.
  • JavaScript enabled — required for interactive elements and form submissions.
  • Access to electronic mail (e-mail address) — required to receive replies to Form inquiries.

4.2. Cookies and local storage

Using the Website requires browser support for localStorage and sessionStorage. Cookies and local storage are used as described in the Privacy Policy. Disabling analytics cookies does not affect core functionality or form submissions.

4.3. Internet connection

Using the Website requires active Internet connection. The Service Provider is not liable for access interruptions caused by User or ISP failures.

4.4. Connection security

The Website is served exclusively over HTTPS (TLS). Form submissions are encrypted in transit. Using trusted networks is recommended.

Pursuant to Art. 8(3)(2)(b) UŚUDE, Users must refrain from providing unlawful content via the Website. In particular, it is prohibited to:

  • Transmit content violating applicable Polish or European Union law.
  • Transmit content infringing third-party rights, including copyright, industrial property, or personal rights.
  • Transmit offensive, vulgar, racist, xenophobic, hate-inciting, or discriminatory content.
  • Provide false or misleading personal data in forms.
  • Engage in activities disrupting Website operation or Service Provider systems.
  • Transmit unsolicited commercial communications (spam) prohibited by Art. 10(2) UŚUDE and the ePrivacy Directive.
  • Use the Website in a manner violating the rights of other Users or third parties.

The Service Provider reserves the right to block access to Services in the event of violation of these prohibitions.

Nature of Website content (DSA): The Website publishes only editorial content (articles, educational materials, service descriptions, job listings) created by or for the Service Provider. It does not provide hosting or user-uploaded content storage. Consequently, the Website is not a hosting service or online platform under the DSA, and DSA notice-and-action mechanisms (Art. 16 DSA) do not apply.

6.1. User rights

  • Free access to Services described in § 3 within the boundaries of these Terms.
  • Access to these Terms at any time at https://teamco.cloud/en/terms-of-service.
  • Right to submit complaints pursuant to § 9 of these Terms.
  • Right to exercise GDPR data rights described in the Privacy Policy.
  • Right to withdraw consent to data processing at any time without affecting prior lawful processing (Art. 7(3) GDPR).

6.2. User obligations

  • Use the Website in compliance with these Terms, applicable laws, and principles of social coexistence.
  • Provide true and accurate data in Website forms.
  • Comply with the prohibition on unlawful content (§ 5).
  • Acknowledge typical Internet risks and maintain appropriate antivirus and security protection on their devices.

7.1. The Website and all elements — texts, articles, graphics, logos, layouts, source code, and other materials — constitute works protected under the Polish Act of 4 February 1994 on Copyright and Related Rights (Journal of Laws 2022, item 2509; “UPA”) and applicable EU law.

7.2. All proprietary copyrights belong to TeamCo Cloud sp. z o.o. or licensors (Art. 17 UPA). Copying, distributing, displaying, or using Website content without written consent is prohibited, except as permitted under statutory fair use.

7.3. Trademarks, logos, and trade names are property of their respective owners and legally protected.

7.4. The Service Provider respects third-party intellectual property rights. Suspected infringements should be reported to the address in § 1.

8.1. The Service Provider exercises due care to ensure proper and uninterrupted Website operation, but does not guarantee continuous availability — maintenance or update breaks may occur.

8.2. Informational content (articles, educational materials, service descriptions) is for information only and does not constitute professional advice. The Service Provider is not liable for decisions based thereon.

8.3. The Service Provider is not liable for access interruptions resulting from force majeure, telecommunications failures, or third-party outages; consequences of non-compliant use; third-party website links; or User actions violating third-party rights.

8.4. Exclusion of intermediary liability: to the extent the Service Provider acts as transmission or hosting provider under Arts. 12–14 UŚUDE (Arts. 4–6 DSA), liability is limited to statutory rules, with no general monitoring obligation (Art. 15 UŚUDE / Art. 8 DSA).

8.5. Free services and consumer rights. The Service Provider is a trader. Services provided on the Website are free of charge. Users who are consumers, or sole proprietors entering into contracts directly related to their business without professional character (Art. 385^5 Polish Civil Code), enjoy statutory rights under mandatory legislation, including the Polish Act of 30 May 2014 on Consumer Rights, to the extent applicable to free electronic services. Nothing in these Terms excludes or limits such statutory rights.

Regardless of the above, Users enjoy full GDPR data protection rights described in the Privacy Policy, and the right to lodge complaints under § 9.

Pursuant to Art. 8(3)(4) UŚUDE, these Terms establish the complaint procedure:

9.1. Grounds for complaint

A complaint may be submitted for non-performance or improper performance of Services, in particular when:

  • The Website malfunctions or is unavailable beyond planned maintenance periods;
  • A Form malfunctions or cannot be submitted despite proper completion;
  • Services are provided in breach of these Terms.

9.2. Submission method

Complaints may be submitted:

  • Electronically — to e-mail: hello@teamco.cloud, with subject: “COMPLAINT”; or
  • By postal mail — to the registered address in § 1, marked “COMPLAINT”.

9.3. Complaint content

A complaint should include:

  • User identification (name, e-mail used in form);
  • Description of the irregularity;
  • User request (e.g. clarification, repeated inquiry handling);
  • Date of occurrence, if known.

9.4. Complaint resolution timeframe

The Service Provider considers and responds to complaints within 14 (fourteen) calendar days of receipt. If additional explanations are required, the User will be notified of the extended timeframe.

Responses are sent to the User's e-mail address or postal address provided.

9.5. Resolution

Upon granting a complaint, the Service Provider promptly eliminates irregularities. If rejected, written justification is provided electronically.

10.1. The controller of personal data is TeamCo Cloud sp. z o.o., as specified in § 1.

10.2. Detailed processing rules, legal bases, recipients, retention periods, cookie mechanisms, and GDPR rights are set forth in the separate: Privacy Policy (teamco.cloud/en/privacy-policy).

10.3. The Privacy Policy forms an integral part of these Terms.

10.4. The Website uses Google Tag Manager, Google Analytics 4, and Google Ads; tags fire exclusively after consent is granted in the cookie banner. Detailed tool and cookie lists are provided in the Privacy Policy.

11.1. The Service Provider informs consumer Users, in accordance with applicable regulations, of the possibility of using out-of-court dispute resolution mechanisms under the Polish Act of 23 September 2016 on Out-of-court Consumer Dispute Resolution (Journal of Laws 2016, item 1823) and Directive 2013/11/EU.

11.2. Consumers may utilize mediation or arbitration by Trade Inspection bodies, consumer ombudsmen, or European ADR entities accessible at: consumer-redress.ec.europa.eu/dispute-resolution-bodies.

11.3. The European ODR platform was closed on 20 July 2025 pursuant to Regulation (EU) 2024/3228. The ADR list above provides the current alternative.

12.1. The Service Provider reserves the right to amend these Terms for valid reasons, including changes in applicable legislation, service scope, regulatory decisions, or identification data.

12.2. Amendments take effect upon publication at https://teamco.cloud/en/terms-of-service, unless a later date is specified.

12.3. Material changes will be communicated appropriately. Continued use of the Website after amendments take effect constitutes acceptance.

12.4. Archival versions are stored and provided upon request.

13.1. Governing law. These Terms are governed by Polish law. Unregulated matters are subject to applicable Polish legislation, including the Civil Code, UŚUDE, GDPR, and DSA.

13.2. Dispute resolution. Disputes will be resolved by competent Polish common courts. Consumer jurisdiction is determined by the Code of Civil Procedure.

13.3. Language. These Terms are drawn up in Polish. In the event of discrepancies between Polish and English versions, the Polish version prevails.

13.4. Severability. If any provision is held invalid or ineffective, the remaining provisions remain in force.

13.5. Effective date. These Terms (Version 2.0) enter into force on 26.10.2026.

13.6. Contact. Questions regarding these Terms should be directed to the e-mail address in § 1.